Return policy
7-day easy returns
- You can ask to return an item within 7 days of receiving your parcel.
- Message us on WhatsApp with your order details and a photo of the item.
Condition of the item
- Fabric must be uncut, unstitched, unwashed and unused.
- Please return every piece of the set, with its original packing and tags.
Charges
- Returns have a charge, which covers delivery and handling.
- We will tell you the exact charge on WhatsApp before you send the item back.
- The original delivery charge is not refunded.
Refunds
- After we receive and check the item, we refund the amount paid, minus the return charge.
- Refunds are sent by bank transfer, JazzCash or Easypaisa.
Damaged or wrong item
- If you receive a damaged or wrong item, message us within 7 days with photos and we will help you.
Questions? Message us on WhatsApp at 0312 5388849 or email sales@hijabeaqsa.com.